BagZag shipping labels
If you choose to ship with a BagZag shipping label, you’ll need to select whether you want to cover the shipping yourself or have the buyer pay.
If you want the buyer to pay, the cost of the label will be added at buyer checkout. If you want to offer buyers free shipping on your orders, the cost of the label will be deducted from the sales profit.
When a buyer purchases your item, a Mercari prepaid label will be automatically created and sent to your email address. You can also find your shipping label under the Order Status page to select your preferred label paper size, download, and print.
To provide sellers with peace of mind, we protect all shipments that use BagZag shipping labels. As long as you follow our Shipping Protection guidelines, your package is protected for up to $100 for standard, economy, Local and Media Mail rates and up to $20 for First-Class Envelope rates.
Ship on your own
If you choose to ship an item using your own label, you’ll need to provide a valid courier and tracking number. This will help us confirm the item’s delivery and make sure you get paid on time.
Keep in mind that when you ship on your own, the package doesn’t qualify for BagZag Shipping Protection. If you want to protect your package while in transit, you can purchase insurance through your shipping carrier.
Changing the shipping weight
Here’s how to update your shipping weight.
If you’re paying for shipping
You can update the weight or dimensions of your package by tapping “edit label” on the Order Status page. Once updated, you can reprint your shipping label by first tapping the "Recreate" button and then tapping “View Label.”
If the buyer is paying for shipping
You can either cover the additional costs yourself, or you can cancel the transaction so the buyer can repurchase the item.
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