Privacy Policy

This privacy statement (the "Policy") applies to our website, www.BagZag.com, as well as any other sites or services that post or link to it. BagZag, Inc., headquartered in Vienna, Virginia, cares greatly about privacy and believes in transparency, as stated in this policy. When you use our site, we gather and process information about you. This policy solely applies to information collected on the site and does not apply to people or businesses that BagZag does not manage. Furthermore, we reserve the right to revise this policy, and you will be notified of such changes through forums. In addition, we are committed to being open and honest about our privacy practices.

We do not sell or rent your personal information to other parties for marketing reasons.
We will not sell or rent your personal information to advertisements.
We do not accept spam.

BagZag, Inc announces an email to alert you on a regular basis. You can opt out of receiving these announcements at any time by clicking the unsubscribe link contained in each email.

Information We Collect or Receive
We collect personal information from you in order to give you an exceptional, personalised, and efficient experience on our website www.bagzag.com. Furthermore, we vow to never reveal our registered users' sensitive information to the wider public without their permission. When you register and do specific activities on our website, we collect information such as your name, valid phone number, contact/bill details, email address, and mailing address. We only collect information when you decide to become a BagZag seller. Make sure you don't share any of your public profile information with other public areas or Sites since this information might be used to send you unwelcome messages by other users of these forums. BagZag will then not be held liable for the disclosure of personal information in public forums.

When you send an email about the website to a friend, we ask for their email address in order to accomplish your request. This third-party personal information is only used to send this one-time email and for no other purpose. We do not use the third-party personal information of your contacts that you keep in your account for advertising purposes or for any other purpose that you have not expressly authorised.

We update testimonials on your website, including user names, and obtain permission from users before displaying them. We are not responsible for any personal information that a user chooses to include in their testimonial. Do you want to share or remove testimonials? If so, contact us at support@bagzag.com.

We browse to collect information such as your IP address and the name of the page in order to diagnose server problems and administer the website.

Cookies and Other Tracking Technology: We use cookie information to tailor our site to your unique preferences. Cookies allow you to navigate through BagZag's specific section without having to reenter certain information. Furthermore, we connect cookie information to user accounts in order to track the person who creates duplicate accounts. We do not, however, make this information publicly visible or accessible in any way.

Third-Party Cookies: From time to time, we may hire third parties to collect and analyse non-personally identifiable usage and volume statistical data from BagZag's Site visitors in order to improve its quality. Cookies may be used by such third parties to track visitor behaviour.

How We Use Information?

We collect information from our members in order to improve product lines, the appearance of our website, and our marketing efforts. We may send you emails about new services or specials on occasion, and you can receive information from us by altering your account choices or using your unsubscribe link. You can alter your access by deleting or amending your personal information.

Who Can See Your Personal Information?

At BagZag, we prioritise keeping your private information private. We will not knowingly expose your information to other parties and will not rent or sell your personal information. Specific personal information, however, will be made available to others over the course of utilising our site. This data set includes:

Other site visitors may access your user ID, rating, city, profile, and other products for sale;
The buyer and seller are provided with email and postal addresses to complete transactions.
When making an offer, the seller can see your user ID, rating, and city.

BagZag will not be liable for how other people use your information once you have supplied it to a buyer or seller on our website. It would be beneficial if you expressed any privacy issues you may have with any people you meet through our website, as this is the only protection you will have when dealing with others directly.

BagZag will disclose your personal information to third parties in the following situations:

You give your permission to distribute the information;
To law enforcement in response to official requests, such as subpoenas, court orders, or legal procedures;
Your actions on our site are or appear to violate the Terms of Service, and disclosure of this information will aid in efforts to enforce the Terms of Service;
You post a listing that BagZag believes, in its sole discretion, may create liability for BagZag, and disclosure of this personal information may minimise or eliminate liability for BagZag.

To our service providers: On the site, we handle the services of a third-party payment processor to fulfil payment when a transaction is made. In the event of a purchase dispute, messages received between buyers and sellers on BagZag may be shared with the third-party payment processor. This third party is not permitted to use your personal information for any other reason.

Information Uses, Sharing, & Disclosure
We value your privacy. Except as described in this policy, BagZag, Inc will not share your name, email address, or other personal information with third parties without your agreement.

You can manage your privacy settings by clicking the opt-out buttons in your account settings privacy tab and clicking the Privacy Settings link at the footer of most site pages, including our homepage. Please keep in mind that some privacy settings changes may take a few days to take effect. Our sellers or We may market our Services or the items of our sellers through a variety of means and rely on your permission to do so off-site.

Security
We take the necessary precautions to safeguard your account information and messages, as well as to prevent data loss, abuse, and unauthorised access. No Internet transmission, however, is ever totally safe or error-free. Messages received via the BagZag service, in particular, are not encrypted.

It is your responsibility to manage device access, including keeping your login credentials private and not sharing it with anybody. It is also your obligation to report BagZag if you suspect the security of the BagZag app's information or if your BagZag account has been compromised.

Right to Deletion

You have the right to request that we permanently erase your personal information from our records. Once your account erasure request has been processed, your information will be irreversibly deleted (except for certain data that we may retain to comply with our legal obligations, as outlined in our Privacy Policy). This means that you will not be able to login again, and if you want to shop at BagZag in the future, you’ll need to set up a new account.
You can exercise your Right to Erasure by submitting a request to account@bagzag.com
Please note that in order to maintain the security of your data, you will need access to the email or phone you used to register your BagZag account.
For more details follow this steps for delete user - https://www.bagzag.com/account-deletion-instruction

Third-Party Sites
There are links on the Site to other websites. BagZag is not liable for the privacy practices or content of third-party websites. To understand the policies of these other websites, you must read their policy statements. You may be sharing personal information if you visit a linked site. BagZag is not liable for any personal information you may divulge by visiting other websites via Site links.

Your Choices
We are sensitive to your communication preferences. If you no longer want to receive notifications through our app, you can change your choices by going to the BagZag app's settings page.

BagZag reserves the right to use the information gathered for its own marketing purposes. If we send you marketing messages, you can opt-out by changing the settings in your BagZag profile account, contacting us, or following the instructions provided in the email itself. Please keep in mind that even if you opt-out, we may still send you non-marketing messages regarding your account, transactions, or explicitly about items and services you have requested.

We do not sell or rent your personal information to third-party marketers.

Virginia Consumer Rights
In addition to the fundamental rights outlined in this policy, Virginia citizens are protected by the Virginia Consumer Privacy Act (VCPA).

Individual Rights and Data Subject Requests. By login into your account on the Site, you can alter, remove, or modify any of your personal information. You may also contact us at support@bagzag.com to seek access to, transfer of, and rectification or erasure of your personal data, as well as processing restriction, or to object to the processing of your personal data. Please indicate the nature of your request as well as the information requested. We may need further information from you in order to validate your identity and status as a Virginia data subject. We will react within 30 days to your request.

As with EU citizens, if we are processing your personal data on the lawful basis of your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent prior to withdrawal. To withdraw consent, send an email to support@bagzag.com.

Non-Discrimination. We shall never discriminate against a user for exercising their VCPA rights. We will not, in particular, deny you products or services; charge you different rates for goods or services, including by rejecting benefits or imposing penalties; provide you with a lower level or quality of goods or services; or threaten you with any of the foregoing.

We'd like to hear from you.

Your input is really valuable. Our website was created to meet the demands of our members. If you have any queries or comments, please contact us. You can do this by emailing support@bagzag.com.

Or by mail: BagZag, inc

8000 Towers Crescent Drive, 13th Floor
Vienna, VA 22182

Last Updated: May/2023