Tracking a package

To track a package:

Go to my orders, then press on order number.
Press Track order

All the latest tracking updates will be shown here. You can also follow a link to track the package directly on the carrier’s website, or copy the tracking number if you’d like to share it.

Note
It can take up to 48 hours for the tracking to first appear on BagZag.

Tracking problems

I need help with an order

Go to the Help Center homepage and select the order in question. You’ll see solutions related to its status and options to contact us.

The package has arrived, but order tracking doesn’t update

Press “Mark as received” in the tracking window.

Order was delivered, but I didn’t get it. Please contact seller, if the seller did not respond. Please report an issuing to BagZag.

Was this article helpful?