BagZag is not loading on my device

Try a different browser or computer

Firefox, Chrome and Safari work the best with BagZag.
Clear cache and cookies

If you use Chrome or Firefox:

Press Ctrl+Shift+Delete on a Windows computer or Command key(⌘)+Shift+Backspace on a Mac
Check the first 3 boxes
Delete the data from All time
Click Clear data to finish

If you use Safari:

Go to the Menu Bar at the top of the screen
Choose History → Clear History
From the drop-down menu, select All history
Click Clear History, and you’re done

Close and reopen your browser, check if it’s up to date

You can check whether your browser needs an update on this on this website. If it’s necessary (and possible) to do it, update the browser.
Restart your computer

Restarting your computer closes all the programs running in the background and usually solves most technical issues.
Turn off/edit ad blockers or antivirus extensions

They may be blocking elements on the web pages you view. Be sure that the ad blockers and antivirus extensions are either turned off completely or the Vinted page is on their exception list.
Still experiencing the issue?

We’re always at hand — reach out to us at support@bagzag.com. We’ll be able to help you faster if you add the following details to your message:

A screenshot showcasing the problem
The operating system you’re using (Windows or Mac) and its current version
The title and number of your browser’s version

After we receive the details from you, we’ll get back to you shortly.

Was this article helpful?