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BagZag: Buying & Selling App
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Use the options below to choose which cookies BagZag may use. Necessary cookies are always on. You can change this at any time from the Cookies link in the footer. Read our Cookie Policy.
Necessary cookies
These cookies are essential to make our website work. They enable you to move around the site and use its features. Without these cookies, services that are necessary for you to be able to use our site such as accessing secure areas cannot be provided.
Social media cookies
In order to enhance your internet experience and to make the sharing of content easier, some of the pages on our website may contain tools or applications that are linked to third party social media service providers such as Facebook, Twitter or Google+. Through these tools or applications the social media service provider may set its own cookies on your device. We do not control these cookies and you should check the social media service provider’s website for further details about how they use cookies.
Analytics cookies
These cookies collect information about how people are using our website, for example which pages are visited the most often, how people are moving from one link to another and if they get error messages from certain pages. These cookies don’t gather information that identifies you. All information these cookies collect is grouped together with information from other people’s use of our site on an anonymous basis. Overall, these cookies provide us with analytical information about how our site is performing and how we can improve it.
Marketing cookies
These cookies are used to deliver advertising that is more relevant to you and to measure the effectiveness of our ads, including Google Ads. They may be set by us or by our advertising partners. They will only be used if you opt in.
Functionality cookies
These cookies allow us to remember choices you make and tailor our site to provide enhanced features and content to you. For example, these cookies can be used to remember your user name, language choice or country selection, they can also be used to remember changes you’ve made to text size, font and other parts of pages that you can customise.
We use necessary cookies to run BagZag (cart, login, and security). With your permission we also use analytics, marketing, social, and functionality cookies. See our Cookie Policy and Privacy Policy.
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We will give you a full refund if your item never ships or does not match the listing description. Otherwise, all sales are final. The policies and systems we have in place to protect you are called BagZag Protect.
When you make a purchase on BagZag, we don't release payment to the seller until you tell us you've received your order as described. You have 3 days after delivery to inform us if the item has been misrepresented by reporting the problem in the BagZag app or website with supporting photos. If we verify your claim, we'll send you a label to return the order to the seller and refund your payment. All returns must be shipped back within 5 days of approval to be eligible for a refund.
If any of the following pertain to your order, please report the problem in the BagZag app or website immediately:
If no claim is made within 3 days of delivery, payment will be automatically released to the seller. Once payment has been released, all sales are final and no refunds will be provided.
If the item is just not your style or does not fit you, we unfortunately cannot accept a return. You can always re-list the item on BagZag!
BagZag Protect does not cover trades or transactions completed off of the BagZag platform. When payment for the full value of items is not exchanged through the BagZag platform, we cannot guarantee that both parties will ship and transact as promised. You bear all risks associated with any such transactions.