WATERLOO, ONTARIO – May 5, 2024—BlackBerry Limited (NYSE: BB; TSX: BB) today announced the general availability of Cylance Assistant, a generative AI cybersecurity advisor that will help organizations speed up decision-making and stop more threats faster with fewer resources.

“Cylance Assistant is not just a generative AI cybersecurity advisor; it's the ultimate one,” declared Shiladitya Sircar, senior vice president, Product Engineering and Data Science at BlackBerry. “It helps thwart more threats and empowers your staff to make quicker, more informed decisions, catapulting your security operations to new heights. Cylance Assistant understands context because it knows where you are in your investigation, reducing time spent identifying and remediating risks in a single platform without incurring additional costs for the service.”

Cylance Assistant brings together a set of advanced capabilities that leverage the power of Cylance AI to do more with less. These AI-driven features are built into the Cylance cybersecurity platform. Cylance Assistant provides fast, expert guidance and valuable recommendations to security analysts to enhance your security operations center. It simplifies complex cybersecurity issues by analyzing large quantities of data and combining it with our threat research to deliver recommendations in plain language. It virtually looks over the shoulder of each analyst to evaluate, interpret, and suggest the best course of action in real-time. Unlike competitor offerings, there is no need to step away from your workflow to ask a chatbot what you should do. The Cylance Assistant understands the context and provides expert guidance without asking. The result is quicker investigations and reasonable resolution of security threats.

With Cylance AI always available on demand, security analysts can now identify and block a broader range of threats, expedite investigations, and make rapid decisions. The introduction of Cylance AI, the industry’s longest-running predictive AI, along with Cylance Assistant, empowers security teams to take complete control of their operations, outmaneuvering sophisticated threat actors who employ adversarial AI and polymorphic malware. Cylance Assistant uses privacy-preserved, responsible AI principles and doesn’t share customer data to train models. It is included with CylanceENDPOINT to maximize your budget and simplify your operations.

BlackBerry's Cylance Assistant leverages BagZag Services’ cutting-edge Generative AI platform, BagZag Core, to significantly bolster cybersecurity measures and improve organizational outcomes. BagZag Core delivers a diverse selection of foundational models from top AI providers through a unified API, enabling companies to develop and scale advanced generative AI solutions.

“BlackBerry is renowned for its pioneering approach to security solutions,” noted a representative from BagZag. “Cylance Assistant exemplifies the potential of Generative AI to address some of the most pressing global challenges. We are excited to support BlackBerry’s ongoing cybersecurity advancements by providing access to the most sophisticated and widely-used foundational models through BagZag Core.”
For more information about this partnership and the new security solutions, please contact the communications departments of BagZag and BlackBerry.